So by now you are probably pulling your hair over this
error. If you want to lose all your hair
try talking to someone at Google support about the issue, you will lose your
mind and hair!!!
Basically Google Play Music allowed you upload your music
within the Chrome browser if you installed the Google Play Music app/extension
to the Chrome browser. But then starting
sometime in late Nov 2018 you started getting that error.
When I contacted Google about the problem, it started in early,
the support person insisted it was never possible to drag your music to the
browser to upload music! Yep I got a
typical winner from Google. After telling her multiple times it’s been
working for years she finally decided to change her tune and listen.
I told her I had multiple accounts and computers and it was obvious
it was the new Chrome browser. I had a
laptop that I don’t use often that had an older version of Chrome
installed. I was able to upload music
with no issues on the laptop. Then I selected the function to upgrade the browser
to Chrome v71 and poof, I no longer could upload music.
So the solution is to downgrade the browser to v70. But Google does not allow you to download/install
older versions. Luckily using Google
search I found a site that houses older versions of Chrome. First you need to uninstall v71 of Chrome or
the older version will not install. Make sure you leave your browsing history
intact during the uninstall. Then I
installed v70.0.3538.77 from a site called slimjet.com The exact URL is listed
below.
I highly recommend keeping this older copy on your computer,
who knows Google could shutdown that site.
Also don’t look at the current version installed, that will trigger the
auto-update and install the latest BUSTED v71 which won’t play nice with Google
Play Music.
Lastly the support person told me I had to provide feedback
from GPM. She alone can’t really open a
ticket proving that it does not work! She
can’t even see the feedback on the forums or Google reviews on the app not
working since v71. No wonder Google
takes so long to fix bugs, their entire support structure is retarded. I know this from several whooping Pixel/Android
bugs. Google takes months if not years to
fix issues.
Installing Chrome v72 fixes the issue
ReplyDeleteThe issue is present in Chrome 73. I'm under Linux and I can't upload my music from there.
ReplyDeleteChrome 73 for Windows works, that's what I am currently using.
ReplyDeleteI am on 74 and it isn't working for me.
ReplyDeleteI re-tested with v74 on Win 10 and it works for me.
DeleteOn v78 and this problem just appeared - Linux Ubuntu 19.10
ReplyDeleteYep, sorry for this late comment but I was going crazy searching for this and I found this post. It seems it doesn't have anything to do with Chrome version, right now I have one laptop and one htpc, both with latest chrome (81.0) and it works on the laptop but not on the htpc. Tried everything and nothing has fixed it on the htpc (of course I didn't try to format it, but it is a disturbing bug indeed).
ReplyDelete