Pages

Thursday, October 12, 2017

Using Google Voicemail with AT&T or Cricket


Over past few years I have been using Android since the Galaxy S3 came out.  My only gripe with Android is you don’t get the same integrated visual voice mail like iPhones have.  Yes AT&T / Cricket have apps to give you visual voice mail but it’s a watered down version with few features that does not integrate well with Android. 

Then I read about CCF (Conditional Call Forwarding).  This is a feature that most carriers support.  It allows you to call forward unanswered calls to a different service.  Many of us already use gMail and can setup a free Google Voice account.  By forwarding your unanswered calls to Google Voice you get much better integration with the Android operating system.  The notification bar works beautifully with voice mails now. You also get transcribing in your notification bar!  I rarely listen to my voice mails anymore, I can read them easily with excellent results.  And another great feature, I can manage and listen to my voice mails from my Windows PC. 

To use CCF you bring up your dial pad on your phone.  You need to type this into the phone:

**004*yourgooglevoicenumbergoeshere#

So replace ‘yourgooglevoicenumbergoeshere’ with your GV phone number including area code.  You then press the send/talk button and the code is sent to your carrier.  You should get a response from your carrier if the code was accepted.

That’s it!  AT&T / Cricket will now forward unanswered calls to your Google Voice account.  Make sure to install the Google Voice app to access your voice mails.  If you want to disable CCF type the following into the dial pad:

#004#

Then press send/talk. 

Google Voice app:

3 comments:

  1. Any idea why this won't work from a Pixel 2 XL purchased from the Google store?

    ReplyDelete
  2. Thanks for posting this. It's very helpful as Cricket CSRs aren't aware that CCF is available. But this worked right away and solved issues I'd started having with Cricket.

    ReplyDelete
    Replies
    1. What phone did you use that worked. Some are saying iPhone and Pixels don't work with the CCF.

      Delete