Monday, February 22, 2016

Windows 10 laptop crashes when it sleeps or closes the lid fix

I recently upgraded my HP Envy 4 1043CL Ultrabook to Windows 10.  I also pulled the hard drive and replaced it with a Samsung SSD.  Windows 10 went on fairly easily but every time I closed the lid poof Windows 10 would crash. 

After inspecting the minidump the problem was clearly related to the Intel Rapid Storage driver (IAStorAV.sys).  I confirmed that Windows Update had completed all it’s downloads.  For some reason this driver was not included in the updates.  It was released on 12/14/2015.  Download and unzip the file and run SetupRST.exe and then reboot.

The version I used was  The driver can be found at this link below. 

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.