Canon MF4600 / MF 4700 series scanner not working with Windows 10

If you own a Canon MF4600 or MF4700 series printer/scanner it most likely is not working if you installed Windows 10.  There is a simple fix.I have Canon’s MF4690 multifunction printer and Canon support was not able to solve the problem.  The below steps should resolve your scanner issues:

 

Make sure you have the latest drivers and Toolbox loaded from CanonUSA.com

Right click the Windows Start Button and select Run

Enter services.msc

Scroll down look for Windows Image Acquisition (WIA)

Right click, select Properties

Select the "Log On" tab

Select the radio button for “Local System account”

Check the box for “Allow service to interact with desktop”

Press OK

Reboot computer