If you own a Canon MF4600 or MF4700 series printer/scanner it
most likely is not working if you installed Windows 10. There is a simple fix.I have Canon’s MF4690
multifunction printer and Canon support was not able to solve the problem. The below steps should resolve your scanner
issues:
Make sure you have the latest drivers and Toolbox loaded
from CanonUSA.com
Right click the Windows Start Button and select Run
Enter services.msc
Scroll down look for Windows Image Acquisition (WIA)
Right click, select Properties
Select the "Log On" tab
Select the radio button for “Local System account”
Check the box for “Allow service to interact with desktop”
Press OK
Reboot computer
No comments:
Post a Comment