Thursday, December 17, 2015

Canon MF4600 / MF 4700 series scanner not working with Windows 10

If you own a Canon MF4600 or MF4700 series printer/scanner it most likely is not working if you installed Windows 10.  There is a simple fix.I have Canon’s MF4690 multifunction printer and Canon support was not able to solve the problem.  The below steps should resolve your scanner issues:

Make sure you have the latest drivers and Toolbox loaded from

Right click the Windows Start Button and select Run
Enter services.msc
Scroll down look for Windows Image Acquisition (WIA)
Right click, select Properties
Select the "Log On" tab
Select the radio button for “Local System account
Check the box for “Allow service to interact with desktop
Press OK
Reboot computer

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